Customer Feed Back


We love to hear what you have to say. Email us your comments and we will post them here: info@wagginsmiles.com
We honor your reviews especially when you take the time to compose one and/or post it.

Yelp Removes Good Reviews. Unfortunately we have no control over what Yelp does.
This client's review was removed from our " Waggin Smiles Yelp page".

Please let us know if you've posted; we will check to see if Yelp has removed it from our Waggin Smiles Yelp page. It will still show up on your side "your own Yelp page", but gets removed by Yelp from the Waggin Smiles Yelp page.

We can let you know if it's still up. Thank you.

Non-Candidates Reviews: We've had only a few unhappy reviewers when their pet were deemed "Not A Candidate" for our dental cleaning procedure. These reviewers statements are not at all a true reflection the quaility or care we put into each unique pet. Unfortunately, we are unable to provide dental cleanings for their pets. Therefore, for these few reviewers, we were unable to make an "Impossible Task" happen. Yelp's choices is to place these reviews at the top of our good reviews because we have declined to market with Yelp.

In response to these few viewers: When we are presented with a pet that needs anesthesia cleaning due to advanced oral health issues; is in extreme poor health and/or they are fearful - becoming aggressive; these pets are referred back to the owner's veterinarian. We will not endanger the health of our employees, nor will we endanger the health of a pet. The demeanor and the health of the pet will determine whether that pet will be a candidate or not.

We also have a group of Non-Clients marketing for the "Under General Anesthesia Only" dental cleanings for competitors on various social media groups, which is unfortunate and unethical. These Non-Client reviews, their likes, and postings, are promoting and marketing from personal beliefs and have nothing to do with the California State Law. Yelp will not remove these third party non-client reivews with competitors links and comments.

We are in compliance with California State Law. We work with California Licensed Veterinarians at every one of our clinics. Waggin Smiles has Premise Permits issued by the California Veterinary Medical Board for each one of our clinic locations.

https://waggle.org
Pet owner anxious about pet's healthcare cost? Waggle is for owners who have social media friends and contacts. It is a crowd funding platform which may be a good way to ask for help from your friends for your pets healthcare costs.

 

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